COVID-19 UPDATE | MoodInTheBox


We are working really hard to ensure that your orders arrive securely and to keep you informed of any changes that have occurred during this time.

In order to ensure that all deliveries are delivered securely and on schedule, we are collaborating closely with our delivery partners. At this moment, the safety of our clients is our first priority, and we are taking all necessary precautions to safeguard the well-being of both consumers and couriers.

We are unable to ship your order as quickly as we would like at this time. Our internal capacity to protect employees has been adjusted as a result of the increased demand that we are experiencing at present, as well as other factors. In order to protect their safety, we take additional health and hygiene precautions in our logistics facility, as described below. Unfortunately, this implies that we will need to process your order for a longer period of time than you are accustomed to. We appreciate your understanding of this matter, and we guarantee you that we will do all in our power to ensure that you receive your order as soon as reasonably possible.

We are doing everything we can to guarantee that your orders reach you as quickly as possible, but we know that you, our wonderful customers, will understand if there is a slight delay while we get used to new ways of working. Thank you for your understanding.

If you have any questions, our customer service representatives are available at all times. You can get in touch with them by email at [email protected]


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