We are working very hard to ensure that your purchases arrive securely and to keep you informed of any adjustments we have made during this period.
In order to guarantee that all deliveries are delivered securely and on schedule, we are collaborating closely with our delivery partners. The safety of our clients is of the utmost importance to us, and all essential measures are being taken to guarantee the safety of both customers and couriers during this period.
We are unable to send your purchase as fast as we would like at this time. It is due to a combination of factors, including, on the one hand, the current rise in demand and, on the other hand, the modification of our internal capabilities to safeguard workers. In order to guarantee their safety, we take extra health and hygiene precautions in our logistics facility, as described below. Unfortunately, this implies that we will need to process your purchase for a longer period of time than you are used to. We appreciate your understanding of this matter, and we promise you that we will do all in our power to ensure that you get your purchase as soon as reasonably feasible.
We are doing all we can to guarantee that your purchases reach you as quickly as possible, but we know that you, our wonderful customers, will understand if there is a little delay while we get used to new methods of working. Thank you for your understanding.
If you have any questions, our customer service representatives are available at all times. Send an email to [email protected] if you have any questions or concerns.